Privacy Policy

1. Scheduling and Appointments

• Booking: Appointments can be scheduled online, via phone, or email. Confirmation will be sent once your booking is finalized.

• Rescheduling: Clients must notify us at least 24 hours in advance to reschedule appointments without incurring additional charges.

• Cancellations: Cancellations made less than 24 hours before the appointment may incur a cancellation fee.

2. Payment Policy

• Payment Methods: We accept all major credit cards, debit cards, and online payment platforms. Cash payments are also accepted.

• Deposits: For certain services, a deposit may be required at the time of booking to secure your appointment.

• Refunds: Payments are non-refundable once services are rendered. Refunds for pre-paid services will be assessed on a case-by-case basis.

3. Service Guarantee

• We stand behind the quality of our work. If you are dissatisfied, please notify us within 24 hours of service completion, and we will address your concerns promptly.

• Limitations: Some stains, damages, or imperfections may not be fully correctable. We will communicate any limitations before proceeding with the service.

4. Vehicle Condition

• Pre-Service Inspection: We conduct a pre-service inspection to document the vehicle's condition, noting any pre-existing damage or concerns.

• Personal Belongings: Clients are responsible for removing personal items from their vehicles before service. We are not liable for lost or damaged belongings.

5. Weather Policy

• Inclement Weather: Outdoor appointments may be rescheduled in the event of severe weather. We will contact you to arrange a new date at your earliest convenience.

6. Privacy Policy

• Your personal information is collected solely for booking and communication purposes. We do not share, sell, or distribute your data to third parties.

7. Liability

• Damages: We take great care with every vehicle. However, we are not responsible for pre-existing damages or unforeseen issues caused by wear and tear.

• Third-Party Services: If external contractors are used for specialized services, we are not liable for their work.

8. Additional Fees

• Heavily soiled vehicles or services beyond standard detailing may incur additional charges. Any extra fees will be communicated before work begins.

9. Modifications to Policies
Car Clean reserves the right to update or modify these policies at any time. Changes will be posted on our website and apply to all future transactions.